Personal care

Every client is assessed as a unique individual. We treat our clients with consideration and respect, enabling them to take part in all decisions regarding care and treatment. Compassion is the main focus of our care service and we ensure all emotional health, social needs of each client is met. Staff are competent and adapts to each client’s needs and identifies the best way of approaching their care with dignity, and privacy at all times. Personal hygiene and appearance can increase your self-esteem and make your mood better. Our carers help with washing, combing hair, applying lotion, and dressing. Whenever we feel good about our appearance, we are happier. Our carers will involve clients in the laundry, ironing, and other daily activities to make sure that everything is done according to their preferences. Our clients can choose from a variety of options at meal times and our carers help with tidying up after meal preparation. Trained staff can assist with prompting, supervising and administering medication according to client’s needs. We provide continence care with prompt, dignity and respect. Our carers are trained to help with safe transfers and mobility requirements.